Local Pick Up
We do offer a local pick up service, but asked that you only use this when intending to pick up within 7 days. Our shop has limited space for storing.
The Local Pick up orders are seen as a shop purchase, unless it is an add on to an order that is being shipped. The time for return and exchange/credit will start from the time the order is ready, and not when you collect the order. This period is 14 days. We do not offer refunds on Local Pick up orders, as you can inspect the item in the shop and cancel the order before taking home. This is to keep it fair for our walk in shop customers. This does not affect your statutory rights.
We will send you a pick up notification to the contact method provided, either via text or email. It is your responsibility to check this.
We reserve the right to cancel and refund your order if it remains uncollected after 7 days. Please communicate with us if you will not be able to collect before 7 days is up. Thank you.